How renting wheels works:

What you get.

Every Echappe Equipment rental, regardless of time you rent, wheel you choose or area you race, gives you three things: your wheelset, skewers and mounted tires. Your cassette is optional, and we only provide 10sp.

Step 1: Reserve the Wheels.

Make a reservation through any of our product pages or by phone at 347-404-5315 M-F 1p-7p EST.

EXAMPLE: You have an event from the 5th-8th. You want the wheels delivered on the 4th and are able to return them on the 9th. The 4th and 9th are considered half days, together totaling 1. The 5th-6th-7th-8th are considered 4 rental days. Two half days with 4 rental days gives you 5 days for the rental.

Return Times: In most cases, we create a FedEx pick up from the location that the wheels have been delivered to. If your wheels are not ready for the preset pick up date, you will be billed for an additional day.

Triathletes and Early Morning TT riders: "One Day" is also considered 24 hours. So, if you want to rent something for one day, you can pick it up the night before and have back to us within 24 hours. Likewise for 2 days or 3 day rentals, which we've found IM athletes have needed to make use of.

Triathletes Specifically: If you want to pick up the wheels or helmet for a few extra days before your event, that is fine, but please note that these are counted as rental days. Please select the appropriate number of days for your rental upon checking out.

Step 2: Receive:

You have a few options:

1. Pick Up from a Representative (subject to availablility)
2. Shipped to select bike shops.
3. Shipped to your house (surcharges apply)
4. Pick Up at a race.

For more information, please refer to our shipping page. If you still have questions contact us or give us a call.

Step 3: Race

Step 4: Return

1. To your local representative
2. To your bike shop
3. Ship back to Echappe
4. To our race day tent.

$40 Crash Insurance

We offer NO RISK Insurance for $40 ($25 for less expensive items). If you check the box and pay the insurance fee BEFORE your race, you're good to go home- battered and bruised though you may be. If you thought you'd be frugal and you decline our insurance, you just bought yourself a pair of broken wheels. Remember, we take credit card information at the beginning of the sale. You are free to make your own decisions, but know what you're getting yourself into.

Final Purchase: The $40 Loaner Option

When you purchase a set of wheels through us and you pay for the Loaner Program, you are eligible to get a comparable set of wheels while yours are being serviced. Its like a car dealership.

RESTRICTIONS:

1) Disc wheels are not eligible
2) You must have purchased your wheelset through us.
3) You must have purchased this option at the time of your wheel sale.
4) You are not gauranteed your exact wheelset. Wheelsets are subject to availability
5) You have the option of paying an insurance fee for the loaner wheels of $10/wk. This is because you are still liable for the condition of the wheels even though you are not paying to rent them (so if you break them while you have them you have to pay for them unless you get the $10/wk insurance at the time of the loan.) Most services take 6-14 days.

I Have More Questions!

We're listening. Contact us and let us know what you're thinking.

Copyright 2008, Echappe Equipment, LLC Contact: p: 347-404-5315

Return Policy | Privacy Policy | Rider Waiver Form | Security Deposit Form | Crash Insurance Form